Privacy Policy

NEXO Timepieces ("NEXO," "we," "our," or "us") respects the privacy of our visitors, customers, and fellow watch collectors. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or communicate with us.

1. Information We Collect

Depending on how you interact with NEXO, we may collect:

• Contact information: Your name, email address, telephone number, and information you voluntarily provide.

• Watch inquiries: Details concerning timepieces you wish to purchase, sell, or trade, including photographs, descriptions, and service histories.

• Transaction information: Information necessary to complete purchases, arrange payments, and organize insured shipping.

• Website information: Technical information collected through our website platform, including browser information, IP addresses, and cookies.

We collect information primarily when you voluntarily communicate with us, submit a form, subscribe to updates, or conduct a transaction.

2. How We Use Your Information

We use personal information to:

• Respond to inquiries and communicate with collectors.

• Evaluate potential watch purchases, sales, and trades.

• Process transactions and coordinate delivery.

• Maintain appropriate business and transaction records.

• Improve our website and customer experience.

• Send occasional updates when you have subscribed to receive them.

• Comply with applicable legal requirements.

We do not require newsletter subscriptions to inquire about or purchase a watch.

3. Information Sharing

NEXO may use trusted service providers to operate its website, communicate with customers, process payments, and arrange shipping.

These may include Wix, email and messaging providers, payment processors, and shipping companies.

Information is shared with such providers as reasonably necessary to deliver the requested services or fulfill applicable legal obligations.

NEXO does not sell or rent customer contact information to third-party marketing lists.

4. Website Hosting and Cookies

Our website is hosted on Wix, which provides website infrastructure, online forms, store functionality, and communication tools.

Wix and integrated services may use cookies and similar technologies to support website functionality, security, performance, and visitor experience.

Visitors may manage cookies through their browser settings and any cookie controls made available on our website.

For further information about Wix's data practices, visit Wix's Privacy Policy.

5. Email and WhatsApp Communications

Visitors may contact NEXO through email, website chat, or WhatsApp Business.

Communications through third-party platforms may also be governed by those platforms' respective privacy policies.

We use these communications to respond to inquiries, provide requested information, and conduct legitimate business activities.

6. Information Retention and Security

We retain personal information for as long as reasonably necessary to fulfill its original purpose, maintain appropriate business records, resolve disputes, and satisfy applicable legal obligations.

We take reasonable steps to protect information entrusted to us. However, no internet-based communication or storage system can guarantee absolute security.

7. Your Privacy Choices

You may contact NEXO to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal and recordkeeping requirements.

You may unsubscribe from marketing communications at any time using the unsubscribe instructions provided.

8. Children's Privacy

Our website is intended for individuals interested in luxury watches and is not directed toward children under 18.

We do not knowingly solicit personal information from children.

9. External Websites

Our website may contain links to independent websites and external services. NEXO is not responsible for their privacy practices or content.

10. Changes to This Policy

We may revise this Privacy Policy as our website, services, or legal obligations evolve. Updated versions will be published on this page with a revised effective date.

11. Contact

For questions concerning this Privacy Policy or your personal information, please contact:

NEXO Timepieces

Email: nexotimepieces@gmail.com

Website: https://nexotimepieces.com